Emails/ communication from/ with Letterly

All email notifications from the Letterly Application are sent from our official account: no-reply@letterly.io. This email address is used exclusively for sending automated notifications regarding actions on your account, such as assignment updates, feedback, and other important alerts.

Please note that this is a no-reply address, meaning it is not monitored, and replies to this email will not be received. If you need assistance or have questions, please contact our support team at support@letterly.io

To ensure you don’t miss any important updates, we recommend adding no-reply@letterly.io to your email contacts or safe sender list. Additionally, check your spam or junk mail folder if you are not receiving notifications, as they may be filtered there.

I didn't receive any email from Letterly.

Please check your spam folder for the email. To avoid missing future emails, we recommend adding support@letterly.io to your contact list.

I sent a request through the secure message, when will I get a response?

Please submit a ticket here. This is the fastest way for us to resolve your issues. Secure Messaging is primarily for students to contact their coaches.